Estimated reading time: 1 minute, 26 seconds
Toilets with separate tanks have a seal that is usually not an issue. In this situation I was called to replace the wax ring because they found water on the floor near the toilet. Naturally I told them to stop using it until I could get there. I bought a new wax ring kit and responded on the weekend to replace it.
As is often the case, I dove right in to replace the wax ring, then paused to evaluate the situation when it did not make sense. I shut off the water and flushed noticing that the tank was loose. The bolts holding the tank were tight. As I manipulated the tank out came the water down the back of the base. I drained the tank and disconnected it (A 2 bolt unit) and the supply line and found the problem.
Fortunately I had a backup tank seal in the toolbox, (what are the odds of that?) I replaced it an off I went. This was obviously installed in a hurry by someone that did not take the time to line it up correctly.
Moral of the story
Never take the homeowners diagnosis of the problem as gospel. Do your own evaluation and diagnosis. Plan ahead for the other less likely scenarios when at the store shopping for parts.
Your comments are welcome. To ask questions or get more information about fixing stuff, click here to email me directly, or call 208-639-1808
I do these things during non-Levco time to be sure it doesn’t interfere with the Remodeling business. Repairing things and understanding homes is just another passion of mine.
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